Transparent Inclusive Efficiency Review (TIER)

ISU Memorial Union

Employee input is key piece of services assessment

Some university employees will be invited in February to share their insights on service processes – in the areas of human resources, information technology and internal financial transactions – as part of the TIER review..

View the Oct. 13 town hall video

Consultants for the state Board of Regents described several proposed efficiencies for the state universities, answered questions and sought comments from the Iowa State community during the Oct. 13 town hall forum. The forum focused on eight proposals in the areas of information technology, human resources, finance and facilities.
VIEW: The video | Consultants' presentation

View the June 24 town hall video

At a June 24 forum, the Board of Regents and consultants provided updates on the regents' Transparent, Inclusive Efficiency Review. The town hall video (110 min.) includes:

  • Brief remarks by President Steven Leath and Regent Larry McKibben
  • Several reports by Deloitte consultant representives on efficiency proposals tabbed for further review. (Slide presentation)
  • A Q&A session

Regents release report on phase one work

The state Board of Regents Wednesday, June 11, released its report on the first phase of the Transparent, Inclusive Efficiency Review (TIER). The report describes areas reviewed and themes that emerged during phase one and describes some of the work that will occur during phase two. News article.


On the new Frequently Asked Questions page, Deloitte Consultants answer queries about the efficiency review.

About the review

The Iowa Board of Regents selected the Deloitte Consulting to conduct an efficiency review of the three state universities (Iowa State, Iowa and Northern Iowa). The consultants will look at administrative and academic operations with the aim of maximizing resources, improving efficiencies and containing costs. The review begins this spring with public forums on each campus and could be completed by early next winter. Implementation of review recommendations will take longer.

Regents: We need to strengthen Iowa's legacy in higher education

"It is important to note that the cost savings resulting from the efficiency study will be invested back into the universities," Regents Bruce Rastetter and Larry McKibben wrote in a March 23 op-ed in the Des Moines Register.

Letter from President Leath

In a March 21 letter to faculty, staff and students, President Steven Leath noted that savings resulting from the efficiency review will be reinvested into programs that strengthen teaching and research and keep public education affordable to students and their families.

Recent TIER updates

  • Feb. 6: Plans for human resources, finance, IT service delivery selected. Chazey Parners and Huron Consulting Group will assist.
  • Jan. 9: Regents select two firms to help implement changes in sourcing, human resources, finance, IT, facilities
  • Nov. 14: Regents vote to implement eight more business cases that target savings in human resources, finance, information technology and facilities.
  • Oct. 23: Issues raised during October town hall meetings are listed, by university.
  • Oct. 17: The consulting firm Ad Astra begins meeting with university officials to collect info on strategic scheduling and space use proposals.
  • Oct. 10: University presidents to discuss efficiencies at Oct. 23 meeting
  • Oct. 3: Business cases in human resources, finance, IT and facilities are ready for review.

Previous updates

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